BREAKING: SendGrid AWS us-west-2 DNS Issue — Workarounds Inside

SendGrid experiencing AWS us-west-2 DNS Health Checks failure affecting email delivery. Immediate workarounds and alternatives for indie hackers.

🚨 BREAKING: SendGrid Experiencing AWS us-west-2 DNS Health Checks Issue

Status: Monitoring | Severity: High | Last Updated: Now

What's Down & Who's Affected

SendGrid is currently experiencing DNS health check failures in the AWS us-west-2 region. This impacts:

  • Email delivery via SendGrid API endpoints in affected regions
  • Transactional emails (password resets, confirmations, notifications)
  • Users routing through us-west-2 infrastructure or using SendGrid's default endpoint routing
  • Not all regions equally affected — us-east-1 and other regions appear stable
  • Affected users: Primarily those with default SendGrid configurations or US West-based infrastructure.

    Immediate Workarounds (Do This NOW)

    1. Force Region Override

    If you're using SendGrid's API, explicitly route to a healthy region:

    ```javascript // Node.js example const sgMail = require('@sendgrid/mail'); sgMail.setApiKey(process.env.SENDGRID_API_KEY);

    // Force us-east-1 endpoint sgMail.setHost('https://api.sendgrid.com'); // Default, but verify routing ```

    2. Implement Queue & Retry Logic

    Don't let emails fail silently:

    ```javascript const queue = []; const maxRetries = 5; const retryDelay = 30000; // 30 seconds

    async function sendWithRetry(email, attempt = 0) { try { return await sgMail.send(email); } catch (error) { if (attempt < maxRetries) { setTimeout(() => sendWithRetry(email, attempt + 1), retryDelay); } else { console.error('Email failed after retries:', email); // Alert you via Slack/Discord } } } ```

    3. Use Sendgrid's Status Dashboard

    Monitor real-time status: status.sendgrid.com — don't rely on assumptions.

    4. Fallback Email Provider

    Temporarily route to backup provider:

    ```javascript async function sendEmail(to, subject, html) { try { return await sendViaSendGrid(to, subject, html); } catch (error) { if (error.code === 'ECONNREFUSED' || error.status >= 500) { return await sendViaResend(to, subject, html); // Fallback } throw error; } } ```

    How to Check If Your Project Is Affected

    1. Test API endpoint: curl -X GET https://api.sendgrid.com/v3/mail/send -H "Authorization: Bearer YOUR_KEY" 2. Check response times in your logs — sudden 500ms+ delays = region issue 3. Monitor error rates in your dashboard — spike in failures starting ~[incident time] 4. Check SendGrid status page for official confirmation

    Alternative Email Services (Quick Swap)

    | Service | Setup Time | Notes | |---------|-----------|-------| | Resend | 5 min | Modern, great for developers, free tier | | Postmark | 10 min | Reliable, excellent docs | | AWS SES | 15 min | Cheap, but steeper learning curve | | Brevo | 10 min | SMTP alternative, generous free tier |

    Monitor Recovery

    Stay updated:

  • Watch status.sendgrid.com — refresh every 5 minutes
  • Check SendGrid's Twitter/X (@SendGrid) for official updates
  • Set up monitoring alert in your preferred service (Uptime Robot, PagerDuty)
  • Test your fallback email flow now, not during an outage
  • Bottom Line

    This is contained. SendGrid is investigating. Your action items: 1. ✅ Verify your project is actually affected (don't assume) 2. ✅ Implement retry logic if you haven't 3. ✅ Consider a fallback provider 4. ✅ Monitor recovery on status page

    Don't panic. Have a backup plan. Keep building.

    Questions? Reply in our Discord community — others are troubleshooting too.

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