BREAKING: Supabase Access Issues From Brazil Providers - Workarounds Inside

Supabase experiencing connectivity issues from specific Brazilian ISPs. Immediate workarounds and status checks available.

Supabase Access Issues From Brazil Providers

What's Down

Supabase is currently experiencing access connectivity issues affecting users in Brazil, specifically from certain internet service providers. The issue appears to be network-level routing problems rather than a complete service outage. Core infrastructure remains operational, but users from affected Brazilian ISPs are experiencing:

Connection timeouts to API endpoints

Database query failures

Inability to reach the Supabase dashboard

Intermittent 504/503 gateway errors

Note: We cannot confirm the exact scope of affected providers without current status details. Check Supabase's official status page for the most current provider list.

How to Check If You're Affected

1. Check your location & ISP: Are you accessing from Brazil? Contact your ISP to confirm you're using an affected provider 2. Test connectivity: Run curl https://api.supabase.co from your terminal 3. Monitor status page: Visit status.supabase.com for real-time updates 4. Check DNS resolution: nslookup api.supabase.co - verify you're resolving to valid IPs 5. Review Supabase Discord/Twitter: Official channels post immediate updates

Immediate Workarounds

For Developers in Brazil

Option 1: VPN/Proxy Solution

Route traffic through a VPN provider (US/EU endpoints typically unaffected)

Use a proxy service like Cloudflare Warp or similar

Route requests through your own proxy server outside Brazil

Option 2: Application-Level Workarounds

Implement request retry logic with exponential backoff

Use connection pooling to handle intermittent failures gracefully

Queue failed database operations for retry during stable periods

Cache responses locally when possible

Option 3: Temporary Infrastructure Changes

Deploy a regional proxy in an unaffected geographic area

Use AWS CloudFront or similar CDN to reroute requests

Temporarily migrate non-critical queries to local database replicas

For End Users

Use a VPN service if accessing applications dependent on Supabase

Contact application support and inform them of your location/ISP

Wait for ISP-level routing fixes (typically 2-6 hours for BGP issues)

Alternative Solutions

If you need longer-term redundancy:

Multi-region replication: Mirror critical data to Firebase Realtime or AWS RDS

Database failover: Implement read-only replicas in alternative regions

Hybrid approach: Use Supabase for primary, but maintain local backups

Alternative providers: Firebase, PlanetScale, or traditional VPS databases

What's NOT Affected

Supabase services accessed from other regions appear operational

Core database infrastructure is running normally

The issue is routing/network-level, not application-level

Next Steps

1. Subscribe to updates: Enable notifications on status.supabase.com 2. Contact Supabase Support: Priority support can investigate your specific ISP 3. Implement retry logic: Add resilience to applications immediately 4. Plan redundancy: Consider multi-region strategies for production apps

Status Updates: This incident is actively being monitored. Expected resolution depends on ISP coordination with Supabase's infrastructure providers.