BREAKING: Supabase Access Issues From Brazil Providers — Immediate Workarounds Inside

Supabase experiencing identified access issues affecting some Brazilian ISP users. Emergency workarounds and monitoring guide for indie hackers.

INCIDENT ALERT: Supabase Access Issues From Some Providers in Brazil

Status: Identified | Severity: Medium | Last Updated: Now

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What's Affected & Who Should Pay Attention

Supabase is reporting access connectivity issues originating from specific internet service providers in Brazil. This is a network routing/connectivity problem—not a database outage.

Who is affected:

Projects accessed from Brazil via certain ISPs (not all providers affected)

Users connecting from affected ISP ranges experiencing timeout/connection refused errors

API calls and direct database connections may fail intermittently

What's NOT down:

Your database data is safe

Supabase infrastructure itself is operational

The issue is ISP/region-specific, not global

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Immediate Workarounds (Do These NOW)

1. Use a VPN or Proxy If you're in Brazil and experiencing issues:

Route traffic through a VPN service

This bypasses the affected ISP connectivity path

Minimal latency impact for most setups

2. Switch to a Regional Edge/CDN If your app supports it:

Use Cloudflare Workers or Vercel Edge Functions as a proxy layer

These can route around the problematic ISP path

Implement connection pooling (PgBouncer) if using direct PostgreSQL connections

3. Implement Client-Side Retry Logic Add exponential backoff to your application: ```javascript const retryWithBackoff = async (fn, maxRetries = 3) => { for (let i = 0; i < maxRetries; i++) { try { return await fn(); } catch (e) { if (i === maxRetries - 1) throw e; await new Promise(r => setTimeout(r, Math.pow(2, i) * 1000)); } } }; ```

4. Queue Critical Operations For non-real-time features:

Buffer writes to a local queue

Sync when connectivity returns

Prevents lost transactions

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How to Check If Your Project Is Affected

1. Check your location: Are you accessing from Brazil? 2. Test connectivity: ```bash # Test your Supabase endpoint curl -v https://[your-project].supabase.co/rest/v1/health ``` 3. Check Supabase Status Page: https://status.supabase.com 4. Test with VPN: If it works via VPN, your ISP is affected 5. Review error logs: Look for timeout/connection refused patterns in specific time windows

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Alternative Tools to Consider (If You Need Redundancy)

Firebase Realtime Database — Quick failover option

MongoDB Atlas — Managed alternative with global coverage

PlanetScale (MySQL) — Similar DX to Supabase

Neon (PostgreSQL) — Direct Supabase competitor

*Note: Don't rush to migrate. This is ISP-specific and should resolve quickly.*

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Monitor Recovery

Where to Watch: 1. Supabase Status Page: https://status.supabase.com — Official updates 2. Your Project Dashboard: Test connectivity from your Supabase UI 3. Set up monitoring: - Use Uptime Robot to ping your endpoints every 5 minutes - Alert on consecutive failures (avoid false positives) 4. Follow @supabase on Twitter for incident updates

Expected Timeline: ISP routing issues typically resolve within 2-4 hours once identified. Supabase is aware and investigating.

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Bottom Line

Your data is safe. This is a connectivity issue, not a data loss event. Implement the workarounds above and monitor the status page. Most users should see recovery within hours.

Stay calm. You've got this. 🔧