BREAKING: Supabase Access Issues in Brazil 🇧🇷 – Workarounds Inside

Supabase is experiencing access issues from some providers in Brazil. Here's what's affected, immediate workarounds, and how to monitor recovery.

BREAKING: Supabase Access Issues in Brazil 🇧🇷

Status: Identified | Severity: Medium | Last Updated: Now

What's Down & Who's Affected

Supabase is currently experiencing access issues from specific internet providers in Brazil. This primarily impacts:

Users connecting FROM Brazil via affected ISPs

Projects with Brazilian user bases experiencing latency

Real-time subscriptions may timeout intermittently

Authentication flows may be slower than usual

Global users are NOT affected. Database functionality remains operational; this is a connectivity/routing issue specific to certain Brazilian provider paths.

Immediate Workarounds (Use NOW)

1. Connection Timeout Adjustment

```javascript const client = createClient(supabaseUrl, supabaseKey, { auth: { autoRefreshToken: true, persistSession: true, detectSessionInStorage: true }, realtime: { params: { eventsPerSecond: 10 } } });

// Add explicit timeout handling const fetchWithTimeout = (promise, ms = 15000) => { return Promise.race([ promise, new Promise((_, reject) => setTimeout(() => reject(new Error('Timeout')), ms) ) ]); }; ```

2. VPN/Proxy Route (Temporary)

If you're in Brazil on an affected provider:

Route traffic through a VPN endpoint outside Brazil temporarily

Use a regional CDN cache layer (Cloudflare, etc.)

This is NOT a permanent solution but will restore access immediately

3. Disable Real-time Temporarily

If real-time subscriptions are failing: ```javascript // Switch to polling until issue resolves setInterval(() => { client.from('table').select().then(/* handle */) }, 5000); ```

4. Retry Logic with Exponential Backoff

```javascript const retryFetch = async (fn, maxRetries = 5) => { for (let i = 0; i < maxRetries; i++) { try { return await fn(); } catch (error) { if (i === maxRetries - 1) throw error; await new Promise(r => setTimeout(r, 1000 * Math.pow(2, i))); } } }; ```

How to Check If You're Affected

1. Check your user location logs – Are Brazil-based requests failing? 2. Monitor error rates – Look for connection timeouts specifically (not 5xx errors) 3. Test from Brazil – Use a VPN set to Brazil, then disable it. Compare latency. 4. Check Supabase Status Page: https://status.supabase.com

Alternative Tools to Consider

If you need immediate redundancy:

Firebase Realtime Database – Quick failover for real-time features

Railway Postgres – Direct database access, better for Brazil connectivity issues

PlanetScale MySQL – Geographically distributed

AWS RDS with CloudFront – Maximum control over routing

Neon – PostgreSQL alternative with better global routing

Note: These are supplements, not replacements. Supabase's infrastructure is solid; this is routing-specific.

How to Monitor Recovery

✅ Set up monitoring NOW:

1. Watch Supabase Status: https://status.supabase.com (follow for updates) 2. Monitor your metrics: - Connection success rate from Brazil - Query latency trends - Real-time subscription uptime 3. Test endpoint: curl -w "@curl-format.txt" https://yourdomain.supabase.co/rest/v1/health 4. Set alerts: Create a 5-minute heartbeat request from Brazil via uptimerobot.com

Bottom Line

This is NOT a Supabase infrastructure failure – it's a routing issue with specific Brazilian ISP paths. Your data is safe. Access will return to normal within hours. Use the workarounds above to maintain service continuity for your Brazilian users.

Keep calm, implement retries, monitor the status page, and we'll get through this together.