BREAKING: Supabase Access Issues in Brazil 🇧🇷 Workarounds

Supabase experiencing connectivity issues from Brazilian providers. Immediate workarounds and status checks inside.

Incident Summary

Supabase is currently experiencing access issues from some internet providers in Brazil. The platform is actively monitoring the situation. While not a complete outage, users in affected regions may experience connection timeouts, slow response times, or intermittent failures.

What's Affected

Scope: Database connectivity from Brazilian ISPs to Supabase infrastructure

Services: PostgreSQL connections, Auth, Realtime, and REST API access

Geographic Impact: Primarily Brazil; users on specific providers may be more impacted

Status: Ongoing (monitoring in progress)

Immediate Workarounds

1. Connection Retry Logic

Implement exponential backoff in your client: ```javascript const retryWithBackoff = async (fn, maxRetries = 5) => { for (let i = 0; i < maxRetries; i++) { try { return await fn(); } catch (error) { if (i === maxRetries - 1) throw error; await new Promise(r => setTimeout(r, Math.pow(2, i) * 1000)); } } }; ```

2. Use VPN/Proxy

Temporarily route traffic through a VPN or proxy service outside Brazil to bypass provider-level issues.

3. Enable Connection Pooling

Reduce connection overhead with PgBouncer settings in your Supabase dashboard:

Set pool mode to "Transaction"

Increase connection limit if possible

4. Implement Offline-First Architecture

Cache data locally (localStorage, IndexedDB)

Queue mutations for retry when connection restores

Use service workers for offline resilience

5. Switch to Alternative Database Provider Temporarily (if critical)

Consider temporary failover to AWS RDS, PlanetScale, or Firebase Realtime Database while investigating.

How to Check If You're Affected

Quick Diagnostics

```bash

Test connectivity to Supabase

curl -I https://[your-project].supabase.co/rest/v1/

Check DNS resolution

nslookup [your-project].supabase.co

Test from your location

ping [your-project].supabase.co ```

Application Level

Monitor error logs for connection timeouts

Check response times in your analytics

Test from Brazil specifically vs. other regions

Real-Time Status

Visit supabase.com/status for official updates

Check Supabase Discord #incidents channel

Monitor your Supabase dashboard under "Settings > Logs"

Alternative Solutions

Short-term:

Route through CloudFlare (adds caching layer)

Implement request queuing on your backend

Use edge functions deployed closer to users

Medium-term:

Set up read replicas in different regions

Use Supabase's geographic routing (if available in your plan)

Recommendations

1. Check Supabase Status Page immediately for latest updates 2. Implement retry logic in all database calls 3. Enable monitoring on your end to catch failures 4. Plan redundancy for future incidents 5. Contact Supabase Support if critical to your business

Timeline Updates

I'm unsure of exact timing for resolution. Check official Supabase channels for real-time updates rather than relying solely on this report.

Last Updated: Current monitoring active

Next Check: Supabase status page for resolution confirmation