BREAKING: Supabase Brazil Access Issues - Quick Fixes for Devs

Supabase experiencing connectivity problems from Brazilian providers. Here's what's happening and how to work around it right now.

BREAKING: Supabase Brazil Access Issues - What You Need to Know

Incident Summary

Supabase is currently experiencing access issues from some Internet Service Providers (ISPs) in Brazil. The incident was identified earlier today and affects developers and applications relying on Supabase services from Brazilian networks.

What's Happening?

Users connecting from specific Brazilian providers are experiencing:

  • Connection timeouts to Supabase APIs
  • Database query failures
  • Real-time subscription drops
  • Increased latency on successful connections
  • The issue appears to be network routing related rather than a core Supabase infrastructure failure, as connections from other regions remain stable.

    Impact Assessment

  • Severity: High for Brazilian users; no impact for other regions
  • Affected Services: PostgreSQL connections, REST API, Real-time subscriptions
  • Status: Ongoing investigation with mitigation underway
  • Immediate Workarounds for Indie Hackers

    1. Use a VPN/Proxy

    Route your traffic through a VPN provider with servers outside Brazil. This bypasses problematic ISP routing: ```
  • NordVPN, ExpressVPN, ProtonVPN (quick setup)
  • Cloudflare WARP (free option)
  • ```

    2. Switch DNS Providers

    Your ISP's DNS might be causing issues. Try: ```
  • Cloudflare: 1.1.1.1
  • Google: 8.8.8.8
  • Quad9: 9.9.9.9
  • ```

    3. Implement Client-Side Retry Logic

    Add exponential backoff to handle transient failures: ```javascript const retrySupabaseQuery = async (fn, maxRetries = 3) => { for (let i = 0; i < maxRetries; i++) { try { return await fn(); } catch (error) { if (i === maxRetries - 1) throw error; await new Promise(r => setTimeout(r, Math.pow(2, i) * 1000)); } } }; ```

    4. Use Connection Pooling

    Implement PgBouncer or similar to maintain persistent connections and reduce reconnection overhead.

    5. Temporary CDN/Cache Layer

    If possible, cache frequently accessed data client-side or use a service worker to reduce API calls during the incident.

    6. Monitor Status Page

    Watch [status.supabase.com](https://status.supabase.com) for real-time updates and estimated resolution time.

    For Your Users

  • Communicate proactively - Post a status banner if your app is affected
  • Offer alternatives - If you have multi-region support, suggest users switch regions
  • Track errors - Log failed requests to identify patterns
  • What Supabase is Doing

    Supabase engineering is:

  • Coordinating with Brazilian ISPs
  • Analyzing routing data
  • Implementing potential DNS/BGP fixes
  • Working toward a permanent resolution
  • Timeline

  • Identified: Today
  • Current Status: Under investigation
  • Expected Update: Check status page every 30 minutes
  • Stay Informed

  • Follow [@supabase](https://twitter.com/supabase) on Twitter
  • Check the Supabase Discord #incidents channel
  • Monitor your application logs for connection patterns
  • This is a temporary issue affecting regional connectivity, not your data integrity. Keep calm, implement workarounds, and expect resolution within hours.

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