BREAKING: Supabase DNS Resolution Failures for .co Domain Users

Supabase experiencing DNS resolution issues affecting .co TLD users. Immediate workarounds and status checks inside.

Incident Overview

Supabase is currently experiencing DNS resolution failures specifically impacting users accessing services via .co domain extensions. This affects both API connectivity and dashboard access for affected users.

What's Down

  • Primary Impact: DNS resolution for Supabase services accessed through .co domains
  • Services Affected:
  • - Supabase API endpoints - Realtime connections - Dashboard access - Database connections via standard hostname resolution
  • Geographic/User Scope: Primarily .co TLD users; some DNS resolver inconsistencies reported
  • Immediate Workarounds

    1. Use IP Address Direct Access

    Instead of relying on DNS resolution, connect directly using resolved IP addresses: ```bash

    Get your Supabase project IP

    nslookup your-project.supabase.co

    Use the returned IP in connection strings

    ```

    2. Switch DNS Resolvers

  • Try alternative DNS providers temporarily:
  • - Google DNS: 8.8.8.8, 8.8.4.4 - Cloudflare DNS: 1.1.1.1, 1.0.0.1 - Quad9: 9.9.9.9, 149.112.112.112

    3. Use VPN or Proxy

    Route traffic through a VPN service or HTTP proxy to bypass local DNS resolution issues.

    4. Temporary Hostname Mapping

    Add manual entries to your /etc/hosts file (Linux/Mac) or C:\Windows\System32\drivers\etc\hosts (Windows): ``` 1.2.3.4 your-project.supabase.co ``` *(Replace 1.2.3.4 with the actual IP found via nslookup)*

    How to Check If You're Affected

    Test DNS Resolution

    ```bash

    Linux/Mac/Windows (PowerShell)

    nslookup your-project.supabase.co

    Or use dig (Linux/Mac)

    dig your-project.supabase.co

    Windows command prompt

    ipconfig /all ```

    If Affected: No valid IP address returned, or timeout errors

    Test Connectivity

    ```bash

    Ping test

    ping your-project.supabase.co

    Connection test

    curl -I https://your-project.supabase.co ```

    Alternative Solutions

    1. Use Regional Endpoints

    I'm unsure if Supabase currently offers region-specific alternate endpointsβ€”check your project settings or documentation.

    2. Temporary Database Connection Alternative

    If using PostgreSQL directly, some users report success connecting via:
  • SSH tunneling through a working server
  • Third-party database tools with proxy support
  • 3. Contact Supabase Support

  • Status page: https://status.supabase.com
  • Email support with your project ID
  • Supabase Discord community for real-time updates
  • Next Steps

    1. Verify your domain TLD - Confirm if you're using .co or another extension 2. Test with alternative DNS - Implement workaround #2 immediately 3. Monitor status page - Updates posted regularly 4. Document error messages - Share with Supabase support for faster resolution

    Notes

  • This appears to be DNS-infrastructure specific; database/application data is likely unaffected
  • TTL (Time To Live) cache clearing may be necessary once resolved
  • Unknown: Expected resolution time and whether all .co registrars are equally affected
  • Last Updated: Monitor Supabase status page for latest information.

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