BREAKING: Supabase Projects Stuck in Restarting State — Workarounds Available

Supabase experiencing widespread issues with projects stuck in restarting state. Immediate workarounds and status check methods inside.

Incident Summary

Supabase is currently experiencing a critical issue where projects become stuck in a "restarting" state, preventing access to databases and APIs. This affects users attempting to restart projects or access their instances during the restart cycle.

What Is Down

  • Project restart functionality: Projects initiated for restart hang indefinitely
  • Database connectivity: Affected projects show unavailable status
  • API access: Applications relying on stuck projects cannot connect
  • Management dashboard: Limited functionality for impacted projects
  • *Note: Not all Supabase projects are affected; this appears region or account-specific*

    How to Check If You're Affected

    1. Log into your Supabase dashboard at supabase.com 2. Check your project status indicator—look for "Restarting" state that doesn't resolve 3. Attempt a database query via SQL Editor—timeouts indicate impact 4. Monitor your project status page; affected projects show spinning restart indicator beyond 5+ minutes

    Immediate Workarounds

    Workaround 1: Wait and Retry

  • Supabase incidents of this type occasionally resolve automatically
  • Wait 10-15 minutes before attempting further action
  • Refresh dashboard periodically
  • Workaround 2: Force Project Reload (Unsure of Effectiveness)

  • Open browser developer console (F12)
  • Clear localStorage specific to Supabase session
  • Log out completely and log back in
  • *Note: This may or may not resolve the stuck restart state*
  • Workaround 3: Use Database Backup/Export

  • If you maintain database backups, restore to alternative infrastructure
  • Export data via Supabase backup features if accessible
  • Temporarily migrate to alternative PostgreSQL provider
  • Workaround 4: Contact Supabase Support (Priority)

  • Submit urgent support ticket at supabase.com/support
  • Include project ID and restart initiation timestamp
  • Request manual intervention to restart project backend
  • Enterprise customers should escalate via Slack channel
  • Immediate Alternatives (Temporary Migration)

  • Railway.app: Quick PostgreSQL deployment (minutes)
  • Render: Managed PostgreSQL with connection strings
  • DigitalOcean App Platform: Restore from Supabase export
  • AWS RDS: For larger applications requiring immediate continuity
  • Local PostgreSQL: For development-only recovery
  • Real-Time Status

  • Check Supabase status page: status.supabase.com
  • Monitor Twitter: @supabase for official updates
  • Join Supabase Discord for community reports
  • Recommendations

    1. Immediately: Check if your project is affected using steps above 2. If affected: Contact Supabase support with project ID 3. Parallel action: Begin data export if accessible 4. Communication: Alert your team/users of potential service disruption 5. Future: Implement multi-database redundancy for critical applications

    Known Limitations

    I'm uncertain about:

  • Exact percentage of users affected
  • Root cause determination
  • ETA for full resolution
  • Whether manual restart bypass exists
  • These details should be confirmed via official Supabase channels.

    Last Updated: Refer to status.supabase.com for latest incident information.

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